Hannaford’s website and mobile app have been temporarily shut down as the supermarket chain’s parent company addresses a cybersecurity issue.
Ahold Delhaize, the Dutch company that owns the Scarborough-based grocer, said in a brief news release Monday that it was experiencing an internal network issue and had taken some systems offline to protect them.
That includes the Hannaford app and website, both of which carried messages Tuesday morning that they were currently unavailable.
Stores remain open as usual, and any unfulfilled online orders will be refunded.
Ahold Delhaize did not provide a timeline for when online service was expected to be restored. Hannaford did not immediately respond to an email seeking comment early Tuesday.
It wasn’t immediately clear whether the security issue put any customer or employee data at risk. A November 2024 breach of Ahold Delhaize’s systems affected more than 95,000 Mainers — most of them current or former employees, Hannaford said — and over 2 million people worldwide.
Ahold Delhaize is one of the world’s largest food retailers and operates more than 2,000 U.S. stores under several brands, including Stop & Shop, Food Lion and Giant Food.
This is a developing story.